Cancellation Policy
Blue Moon Class Registration
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Cancellation Policy
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Cancellation Policy
BLUE MOON STAFF TAUGHT CLASSES
If we have to cancel a class, we will inform you as soon as possible. It is very important that you give us as many contact phone numbers as possible, such as home, work and mobil at the time of registration. If you will be traveling for a period before the scheduled class, it is recommended that you keep in contact with us. If a scheduled class does not have the minimum required students to hold the class, it may be canceled. We will give you at least a two week notice.
If an instructor is unable to teach the class, the class may be canceled, even at the last minute. In all situations, we will make every effort to assure that the scheduled class is taught. Blue Moon will not be held liable for any cost incurred by you, other than the amount paid towards the class fee charged by Blue Moon. This includes, but is not limited to, airline tickets, hotel accommodations and lost work.
Please call 512-380-0770 or e-mail us at info@austinbluemoon.com, for class space availability, registration and any additional details not listed here.
- The full class tuition is required at the time of sign-up. You can come into the store or pay by credit card on the phone.
- A full refund (minus a 3% merchant services fee on credit card payments) will be given if you cancel at least 7 days before the class date. If you cancel in less than 7 days from the start of the class starting, a refund will only be given if we can fill your spot.
- If you miss a class, you can schedule some private time to stay caught up. This private time will be $45 per class session missed.
- A deposit of 50% of the class fee is required at the time of sign-up. You can come into the store or pay by credit card on the phone.
- The balance of the class fee is due on the day of class.
- A full refund (minus a 3% merchant services fee on credit card payments) will be given if you cancel at least 14 days before the class starts.
No refund for cancellation will be given within 14 days of the class unless we are able to fill your spot in the class with a qualified alternate at the posted class price.
If we have to cancel a class, we will inform you as soon as possible. It is very important that you give us as many contact phone numbers as possible, such as home, work and mobil at the time of registration. If you will be traveling for a period before the scheduled class, it is recommended that you keep in contact with us. If a scheduled class does not have the minimum required students to hold the class, it may be canceled. We will give you at least a two week notice.
If an instructor is unable to teach the class, the class may be canceled, even at the last minute. In all situations, we will make every effort to assure that the scheduled class is taught. Blue Moon will not be held liable for any cost incurred by you, other than the amount paid towards the class fee charged by Blue Moon. This includes, but is not limited to, airline tickets, hotel accommodations and lost work.
Please call 512-380-0770 or e-mail us at info@austinbluemoon.com, for class space availability, registration and any additional details not listed here.